30 Day Store Return

Alique Store Return Policy

We want you to love your jewellery. If you're not completely satisfied, we offer hassle-free returns and exchanges to ensure a smooth shopping experience.

Easy Returns & Exchanges

• 30-Day Return Window – You have 30 days from the delivery date to return or exchange your item.
• Free Exchanges – Swap for another item if it’s not the right fit (excluding shipping fees).
• Full Refunds – Receive a refund to your original payment method (excluding shipping fees).

Eligibility for Returns

• Items must be unused, in original packaging, and in new condition.
• Custom, engraved, or final-sale items cannot be returned.
• Earrings are non-returnable due to hygiene reasons.

How to Initiate a Return

1. Submit a Request – Email us at info@alique.com.au with your order number.
2. Receive a Prepaid Label – We provide a prepaid return label for domestic warranty returns.
3. Send it Back – Drop off your return package at any post office. 

4. Refund or Exchange – We process returns within 5-7 business days of receiving the item.

Damaged or Defective Items?

We stand by our quality. If your item arrives damaged or defective, contact us within 48 hours for a replacement at no cost.

Your satisfaction is our priority. If you have any questions, we’re here to help.

Shop worry-free today at alique.com.au